01/03

Help Desks & Ticketing Software

Whether you're migrating from an older system or setting up a help desk for the first time, we're here to help from A-to-Z.

KEY BENEFITS:

  • Pre-purchase evaluation

  • Initial setup and deployment

  • First help desk considerations

  • Migration to new help desk

  • Usage and efficiency audits

  • Pre-purchase evaluation

  • Initial setup and deployment

  • First help desk considerations

  • Pre-purchase evaluation

  • Initial setup and deployment

  • First help desk considerations

OPTIMIZED FOR YOUR SUCCESS

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OPTIMIZED FOR YOUR SUCCESS •

02/03

Sales CRMs & Integrations

Your sales team needs a system that helps close deals, not old software that slows them down.

Here are just some of the ways we can help:

  • Pre-purchase evaluation

  • Initial setup and deployment

  • First time CRM considerations

  • Migration to new CRM system

  • Usage and efficiency audits

03/03

Knowledge Bases & Documentation

Your customers and your team need guidance. Our team excels at crafting customer-facing material as well as internal process documentation.

WHAT YOU CAN GET:

  • Knowledge base setup

  • Initial help docs/FAQ creation

  • Internal team process docs

  • New hire onboarding docs

  • Team training software/LMS

See more services

Unlock even more ways to optimize your team and systems. From training and automation to expert feedback and outsourced support, our supplementary services are designed to ensure your business runs seamlessly.

Is Ridgeline the right fit for my business?

Our typical Consulting client:

  • Is a SaaS or CPG startup experiencing rapid growth

  • Has between 5-100 team members

  • Has gone through a seed or Series A funding round

Our typical RidgelineRemote Outsourced services client:

  • Is an early-stage e-commerce business or Saas startup

  • Is a team of 1 (Hi, founder!) to 20 people

  • Is bootstrapping, has received initial seed investment, or has closed a funding round.

  • Needs assistance ASAP with customer service or sales development work.

Please note that this stats aren’t meant to be exclusionary-we’d love to chat with anyone! However, our team truly shines with companies like the ones above.